At Shackleton Fox, our philosophy is to offer clients quality affordable antiques of objets d’art and back every transaction with exceptional customer service. Earning your trust and delivering the best is our top priority.
We strive to ensure the accuracy of the content and information on our website. If you have any questions about the pieces shown, please call or email us, and we will be happy to assist you.
Ordering and Payment
Your order will be confirmed by email. If you prefer, you can place your order by telephone. Shackleton Fox can ship your purchase, no matter how large or small, to almost any destination in the world safely.
Pricing and Availability
Each item listed online is unique and available for purchase only once. We encourage you to place your order or contact us promptly when you find something of interest to avoid disappointment. At Shackleton Fox, we offer the most extensive variety of antiques, competitively priced, which means many items sell quickly. Please feel free to call or email us with any questions.
Shackleton Fox strives to provide accurate and up-to-date information on our website, though occasional errors may occur. We reserve the right to correct any factual or pricing errors, whether before or after a transaction. If a pricing error is identified after an online transaction, we will notify you before processing your order and charging your credit card.
All items displayed on our website are subject to prior sale. As our pieces are one of a kind, there is a possibility that an item has already been sold on another platform. We work diligently to prevent this. If an item you purchased has already been sold, we will notify you promptly and your credit card will not be charged.
Secure Online Ordering
Rest assured that when you shop with Shackleton Fox, your credit card information is safeguarded by state-of-the-art encryption technology. We utilise the latest SSL/TLS protocols to ensure your sensitive data remains secure during transmission and never share your information outside our company.
Payment Options
At Shackleton Fox, we accept all major credit cards, including VISA, Mastercard, and Apple Pay. You have several convenient options for paying for your online purchases:
Shipping Information
Shackleton Fox ships any item safely and expediently to destinations worldwide, fully insured. All packages are professionally packed on-site by our specialists to ensure the protection of delicate and precious antiques.
Shipping fees vary based on the item’s value, size, and shipping method. Many international shipping costs are not listed online due to their variability. For these instances, please call or email Shackleton Fox for a bespoke shipping quote.
We ship via UPS and other insured private carriers.
Returns & Exchanges
Because of the unique nature of every item we sell, we make every effort to ensure you know exactly what you are purchasing. If you are not completely satisfied with your purchase you may return it in identical condition for a full refund within 14 days (less shipping costs) or exchange on any other item online at the marked retail price.
International Help
International Orders
Shackleton Fox ships orders almost anywhere in the world safely and promptly. To process your international order, please contact us for assistance with your order, payment, and shipping.
Shipping prices listed on the website apply to the United Kingdom only. For an international shipping quote, please call or email us:
+44(0)7356 072 301
